PAYMENT & BOOKING
To secure a reservation, 50% of the total cruise price must be paid by bank transfer upon signing the charter agreement. The remaining 50% is due 1 month before the charter date. If the booking is made 1 month before the charter date 100% must be paid.
Our Bank details:
Account name: TSANGA TSANGA SOA s.a.r.l.
Account holder’s address: B.P.337, Nosy Kely, Morondava 619, MADAGASCAR
Bank: BFV-SOCIETE GENERALE
Domiciliation: MORONDAVA (00770)
For transfers from a Malagasy bank account:
RIB – Relevé d’identité bancaire:
Code banque: 00008
Code Guichet: 00770
Numéro de compte: 02001008289
Clé RIB: 28
For transfers from a foreign bank:
IBAN – International Bank Account Number: MG46 00008 00770 02001008289 28
CANCELLATION, TERMS & CONDITIONS
- More than 2 months before departure: 180€
- Between 2 months and 30 days before departure: 50% of the total price
- Between 29 days and 5 days before departure: 75% of the total price
- Less than 5 days before departure: 100% of the total price
In the event of a cancellation by Tsanga Tsanga Soa s.a.r.l., the owner and operator of NOFY BE, a refund of the amount already paid, up to a maximum equivalent to the service not already provided, will be made by bank transfer.
However Tsanga Tsanga Soa s.a.r.l. won’t make any refunds nor can be held responsible in case of events outside its control, such as: war, political upheaval, strikes, riots, technical or administrative incidents outside Tsanga Tsanga Soa s.a.r.l.’s control, cancellations or changes of programme due to circumstances of ‘force majeure’, and/or threats to the security and safety of passengers, and/or the injunction of an administrative authority.
Tsanga Tsanga Soa s.a.r.l. reserves the right to modify dates, times or itineraries, if it considers that the security and safety of passengers are at risk, without any entitlement to any compensation whatsoever for passengers.
In this Agreement ‘force majeure’ means any cause directly attributable to acts, events, non-happenings, omissions, accidents or Acts of God beyond the reasonable control of Tsanga Tsanga Soa s.a.r.l. (including, but not limited to, strikes, lock-outs or other labour disputes, civil commotion, riots, blockade, invasion, war, fire, explosion, sabotage, storm, collision, grounding, fog, governmental act or regulation, major mechanical or electrical breakdown beyond the crew’s control.
It is also specifically understood that the possession or use of any illegal drugs or any weapons (including particularly firearms) is strictly prohibited on board the Vessel and failure to comply shall be sufficient reason for Tsanga Tsanga Soa s.a.r.l. to terminate the Charter forthwith without refund or recourse against Tsanga Tsanga Soa s.a.r.l. .
In view of the poor conditions of healthcare provision in Madagascar, it is strongly recommended to be covered by an adequate travel, repatriation and cancellation Insurance.